There are many things that someone can do in order to achieve a higher sales in an online website. The importance of conversion rate optimization is often forgotten by many. However, my girlfriend told me that I needed to step-up my game if I wanted my website as well as the products that I am selling to really sell-out and have loyal customers. She then advised me to use a live chat software, by Livemoz, which would allow me to increase the confidence and feeling of importance with my customers. Thus, I tried the free live chat that anyone can download from the website of Livemoz.

            At first I was having trouble as to how to use the program, but thanks to the website, who not only did just provide me with a free software but as well as an instruction manual and a step-by-step instruction that anyone can follow. Aside from that they also posted their price of the Livemoz Pro, in case I wanted to improve the software. However, what I liked most about their website was that they really showed the advantages that may occur if I used their program, aside from that they are honest with the percentage of conversion that might happen with the website. With this, they are already explaining how it can affect also depending on the individual that the customers are chatting with. Thus, I used their software and so far I’ve seen results that not every program can do with such as short period of time.